Mercedes me connect service introduced in Malaysia – Mercedes me Adapter available for older vehicles

The launch of the X253 Mercedes-Benz GLC facelift and C253 GLC Coupe facelift earlier today also saw Mercedes-Benz Malaysia (MBM) officially introducing the Mercedes me connect service in the country. The digital connectivity platform, which will allow Mercedes-Benz owners to stay connected and in sync with their vehicles, makes its debut on the GLC and will be available in upcoming models in 2020.

Available through the Apple App Store as well as the Google Play Store, the Mercedes me connect app will provide access to a suite of connected services once the vehicle is activated on the Mercedes me portal.

These include remote start, remote door lock/unlock and checking vehicle status. There’s also a park vehicle locator function and predictive navigation, as well as SOS emergency call and access to data related to telediagnostics and maintenance management.

Access to emergency services and telediagnostics will remain free for the lifetime of the vehicle, but remote services (such as remote start, etc) will not, although MBM is providing a three-year free subscription with the purchase of a new Mercedes-Benz vehicle. A paid option to extend access to remote services is on the cards, but pricing has not been worked out yet.

Meanwhile, customers with Mercedes-Benz vehicles built after 2002 without connected functionality will still be able to enjoy the experience of connected features through the use of the Mercedes me Adapter.

The unit is a retrofit telematics solution consisting of an adapter, an application and integration into the central Mercedes-Benz systems. It is inserted into the diagnostics interface – in this case, the OBD2 connector – of the vehicle.

While it does not have the entire raft of services available under Mercedes me connect, the Mercedes me Adapter and dedicated application (which is different than that for the Mercedes me connect) will still provide owners of older vehicles plenty of valuable information.

These include data about the vehicle’s status such as fuel level, mileage and parking location. Additionally, a Cockpit Mode provides with live vehicle data such as engine load, oil temperature and average speed. A car healthcares monitor function provides relevant info in case of warning lights from the vehicle come up.

Owners will also be able to access trip and refueling lists, with the ability to export and edit data, and search for and book service appointments. The Mercedes me Adapter is priced at RM250 and will be available from the first quarter of 2020.

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